New Patients

Welcome to Scottsdale Animal Hospital & Phoenix Mobile Veterinarians

We are excited to welcome you and your pet to Scottsdale Animal Hospital & Phoenix Mobile Veterinarians. Our locally owned veterinary practice provides care in two connected ways: full-service hospital care at our Scottsdale animal hospital and select in-home services through Phoenix Mobile Veterinarians.
Whether your pet needs a wellness exam, vaccines, dental care, bloodwork, X-rays, surgery, senior pet support, or mobile veterinary care at home, our goal is to make the process clear, comfortable, and easy to understand.
Appointments are required so our team can prepare for your pet’s needs and determine whether hospital care or mobile care is the best fit.
Phoenix Magazine Best of the Valley veterinary award displayed inside the Scottsdale hospital

What to Expect as a New Patient

Your first visit is an opportunity for our team to get to know you, your pet, and your goals for their care. We will review your pet’s health history, discuss any current concerns, perform a thorough exam, and talk through recommendations based on your pet’s age, lifestyle, and medical needs.
Depending on your pet’s needs, your appointment may include:
  • A nose-to-tail physical exam
  • Vaccine recommendations
  • Parasite prevention discussion
  • Dental health evaluation
  • Nutrition and weight guidance
  • Bloodwork or diagnostic recommendations
  • Senior pet health screening
  • Chronic condition management planning
  • Discussion of hospital vs. mobile care options
We believe pet owners should understand what we see, what we recommend, and why. Our team will take time to answer your questions and help you feel confident about your pet’s next steps.

Visiting Our Scottsdale Animal Hospital

Our Scottsdale animal hospital is the best setting for pets who need advanced diagnostics, dental cleanings, oral surgery, soft tissue surgery, spay and neuter procedures, X-rays, anesthesia, or closer medical monitoring.
If your pet needs a service that cannot be safely performed at home, our team will recommend an in-hospital appointment.

Scheduling Mobile Veterinary Care In Greater Phoenix

Phoenix Mobile Veterinarians provides select in-home veterinary services for dogs and cats in Scottsdale, Phoenix, Paradise Valley, Fountain Hills, Mesa, Tempe, and nearby areas.
Mobile care may be a good fit for anxious pets, senior pets, multi-pet households, or pets who have difficulty traveling. Mobile visits may include wellness exams, vaccines, infection treatment, bloodwork collection, quality-of-life consultations, and in-home euthanasia when appropriate.

New Patient Forms

To help us provide the best possible care, please complete any requested forms before your appointment. These forms allow our team to review important details about your pet, prepare for your visit, and make your appointment more efficient.
Common forms may include:

Payment and Pet Insurance Information

Payment is due at the time of service. Pet insurance works differently than human health insurance, so clients pay the veterinary bill directly and may submit their invoice to their pet insurance provider for possible reimbursement.
We work with pet owners who have pet insurance by providing invoices they can submit to their insurance provider. CareCredit is accepted. United Pet Care is not accepted.
If you have questions about payment options, our team is happy to help explain what to expect before your visit.

Transferring Your Pet’s Medical Records

If your pet has been seen by another veterinarian, please request that their medical records be sent to our team before your first appointment. Prior records can help us better understand your pet’s vaccine history, lab results, medications, allergies, previous diagnoses, and treatment plans.
Having this information ahead of time allows our veterinarians to make more informed recommendations during your visit.

Accessibility and Comfort

Our Scottsdale animal hospital is designed to be welcoming and accessible. The practice offers wheelchair accessible seating, a wheelchair accessible restroom, and a gender-neutral restroom. We are also an LGBTQ+ friendly veterinary practice.
If you or your pet have specific needs before your visit, please let our team know when scheduling your appointment.

What Pet Parents Are Saying

Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
They are the best of the best! We moved here a year ago from Utah where we had a really great vet. We went through a couple of different places until we found them and never looked back. They are amazing with our pets and also always a good conversation! We have five rescue pups and we wouldn’t trust them with anyone but them!
Posted on Google Google
Jillian Blakley profile picture
Jillian Blakley
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great customer service !
Posted on Google Google
Jenny McNamara profile picture
Jenny McNamara
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I have two elderly cats with multiple health concerns. I have interacted with the vets on several occasions now (recently moved to Phoenix). They carefully explain the considerations and options. They take the time to answer my questions and address my concerns, and make sure I understand how to proceed. In an emergency, they managed to squeeze me into their already full day. I have been very pleased with the entire staff and facilities. The flexibility of having both the option to bring my relaxed cat into an office or having them come to me for my anxious cat, is really great! This is an update a year later: I still love these vets. For all the same reasons. They really go out of their way to see my cats on an emergency basis and to take the time to give me the best care.
Posted on Google Google
Susan Ptak Tamarlin profile picture
Susan Ptak Tamarlin
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
My Wonderful German Shepherd Diva "Wanda" Felt instantly at home with the great Energy PMV Staff brings into the room! This is no Understatement! Highly Recommend!
Posted on Google Google
J H profile picture
J H
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Saw the Vet and he listened and explained possible problems and then treated the dog and I think she is better. A little expense.
Posted on Google Google
RUSSELL BERRY profile picture
RUSSELL BERRY
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Dr. Caldwell and the entire team at Phoenix Mobile Vets have been phenomenal to work with. We have two anxious dogs that prefer home visits to going to the vet and they are always accommodating to the needs of our dogs. We have a senior dog that has required extra care for a cracked tooth and ACL tear in the past few months and Dr. Caldwell took care of our dog like he was one of his own. I highly recommend using Phoenix Mobile Vets and always feel reassured my dogs are in great hands.
Posted on Google Google
Paul Salvo profile picture
Paul Salvo
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The team that arrived to vaccinate our six indoor cats (FPV vaccine) really set the standard for how vet visits should be: they arrived in the first 30 minutes of their three-hour arrival time, they didn’t dilly-dally in their vehicle, and they greeted us with the conviction that they cared for the well-being of our cats and reinforced that convincement with the manner of the physical exam and the vaccination of our cats; they explained each step of the process and explained issues that could occur (like how the immune system can attack and slowly dissolve their teeth). Sufficed to say, I give this mobile place five stars and a return visit.
Posted on Google Google
Dante Bond profile picture
Dante Bond
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Dr Caldwell is always great with my dog, and explains what he needs.
Posted on Google Google
Darlene Weekly profile picture
Darlene Weekly
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Place has been amazing , very clean no long wait time and everyone there is amazeing def will be useing this place for now on
Posted on Google Google
Joey Walden profile picture
Joey Walden

Frequently Asked Questions

Are you accepting new patients?
Yes. We welcome new clients and patients for both hospital appointments and select mobile veterinary services.
Yes. Appointments are required so our team can prepare properly and determine the best setting for your pet’s care.
Yes. Scottsdale Animal Hospital provides in-hospital veterinary care, and Phoenix Mobile Veterinarians provides select in-home services.
Please bring or send any previous veterinary records, vaccine history, medication information, and details about your pet’s current concerns.
Payment is due at the time of service. You may submit your invoice to your pet insurance provider for possible reimbursement. CareCredit is accepted, but United Pet Care is not accepted.